Privacy Policy

We process account, contact, preference, security, device, session, and transaction information needed to provide the platform, protect accounts, communicate with users, and meet applicable verification obligations.

We may collect contact information, account credentials, country of residence, investment-preference responses, transaction and funding records, device and session information, and support communications.

Information may be used to provide and secure accounts, assess service eligibility and suitability, process permitted transactions, meet legal obligations, prevent fraud, provide support, improve the product, and communicate important account information.

We process and retain personal information where necessary to provide contracted services, meet legal obligations, protect legitimate interests, prevent fraud, and respond to verified requests. Retention periods vary by data category and applicable law.

We may use payment, infrastructure, communications, security, and professional-service providers where needed to operate the platform. Information is shared only for the relevant service purpose and subject to applicable safeguards.

The product design includes encrypted communication, access controls, two-factor authentication, monitoring, and secure development practices. No security measure can guarantee absolute protection.

Depending on applicable law, individuals may have rights of access, correction, deletion, restriction, objection, portability, and complaint. Verified requests can be submitted through the privacy contact below.

Privacy enquiries may be directed to support@drkfx.ai. Verified requests concerning personal information will be handled in accordance with applicable data-protection requirements.